All posts by Rob Gough

NHS Networks – News Summary 9th August 2015

As ever there are a variety of articles on this weeks NHS Networks News Summary, ranging from Dementia, the Future of Primary Care to the Friends & Family test data, the full Summary follows below………..

To make it easier to review, please click the “Pop-Out” button in the top right hand corner of the window below, you can also print it off from this area if this makes life any easier

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Shropshire health & Wellbeing Newsflash – 4th August 2015

Here is the latest Newsflash from the Shropshire Health & Wellbeing Board, we even get a mention in this one!

Read on for updates on:
Update from NHS Future Fit
• Market Drayton Dementia Day
• Young Health Champions produce GP leaflet for young people
• Updates from our partners – VCSA and Shropshire Patients Groups
• 10 ways to look after your mental health – Mental Health Foundation

It can on occasions take a little while to download, hopefully it is worth waiting for…………..

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Patients Association Weekly News – 5th June 2105

Some of you may be interested in a new initiative the Patients Association have launched ……………….

PA Complaints Project
On behalf of NHS England the Patients Association is undertaking an evaluation on complaints handling in primary care. This will help identify best practice and look to identify what support and training in complaints management would be beneficial to general practice, particularly around improving the process and in achieving positive outcomes for all parties.

Complaints are a great opportunity for learning and improvement, and although there has been much significant focus on complaints handling in secondary care, we want to hear from primary care about how GP practices are currently managing their complaints and what support they need to help them make the process easier for patients and be able to use the learning from complaints in their practice.

GP practices can take part via our online survey by clicking on this link https://www.surveymonkey.com/s/2JRKXK3

More news from the Patients Association can be found here